Congratulations to last week's top selling WebCenter licensees: 1.) Jenny and Charles Chuang 2.) Scott Lamontatne 3.) Judith and Richard Meldahl     Due to the upcoming holidays, we will not be uploading a new conference call this week. If you didn't have a chance to listen to last week's call on justifying hosting fees, be sure to listen to that call before we upload a new one on Thursday, January 2nd. • (918) 222-7201  Box 508         Did you know that... Modern-day Santa Claus is an amalgamation of St. Nicholas, the gift-giver (originally from Turkey, "Sinter Klass" was introduced to the U.S. by the Dutch), and Christkindlein, the German representation of the Christ Child? Many retailers make 70% of their annual revenue in the month surrounding Christmas? Non-travel online spending (November 1st through December 14th) is up 73% compared to the same period last year? More than 3 billion Christmas cards are sent every year? During the Christmas buying season, Visa cards alone are used an average of 5,340 times every minute in the United States? Americans buy 37.1 million real Christmas trees each year? SOURCE (online spending stat): JUPITER RESEARCH 12/17/02 ALL OTHERS: VARIOUS INTERNET ARTICLES         We'll see you at Leadership School in February! Make sure you attend a WebCenter breakout session!! If you have any questions or comments, please e-mail us at newsletter@ mawebcenters.com; if you would like to be removed from our mailing list, notify us at unsubscribe@ mawebcenters.com.

Holiday Schedule This week our offices will be closed on Wednesday, December 25th. We will be working on Tuesday, December 24th, however, many of our employees will be spending time with their families, so Sales Support and Customer Care will be available on a limited basis. Please schedule your appointments with this in mind. Happy holidays! Contact Management Tool Have ever wanted to send out information to a large group of existing clients? If so, you need to know how to use the Contact Management Tool. With just a few clicks, Web site owners are able to notify customers about upcoming promotions, new products, or even send out a special holiday greeting to their best customers. Sending out an e-mail with the Contact Management Tool is a three-step process: adding people to your Contacts List (building your database of e-mail addresses), creating a Mail List (selecting the individuals you want to send an e-mail to), and finally, sending out the actual message. Adding People to your Contact List After you have logged into your Web site administration area, click on the "Contacts" tab and then select the link to the left labeled "Add A Contact". Fill out the First Name field, the Last Name field, and the Primary Email Address field and then click the gray button at the bottom labeled "Add Contact Information". Once you are finished adding people to your Contact List, you are ready to create a Mail List. Creating a Mail List Begin by clicking on the"Mail List" tab, and then select the "Add a Mail List" link to the left. After adding a title (like "Christmas Cards") and a description ("Christmas Greetings"), select "Create A Mail List". Click on the "Mail List" tab at the top of the screen and scroll down the page until you see the list you just created. Next click on the "Add Contacts" link below the title of your list, click the "All" link at the top of the screen, and then select the people you would like to add to the mailing list. When you are finished, click on "Update Mailing List Membership", and you will be ready to send out mail. Sending Out Mail After returning to the "Mail List" page, click on the "Send Mail Form" link to the left and check the box next to the mail list you want to use (like the Christmas Cards list we created earlier). Scroll down to the "From" field and enter your company's e-mail address, and in the "Subject" area, enter a title describing the contents of the message (something like Season's Greetings). Once you have finished typing your message, click the "Send Mail" button at the bottom of the page, and your message will be sent out. The Contact Management tool is one of the most vaulable features included in our Web sites. Nearly all of your website customers will want to use. If you have any additional questions, please refer to the Online Training Manual at mawebcenters.com, or contact Customer Care at (866) 932-4357.